Q: How do favorite properties work?
You can browse all the properties on our website and mark any you’d like as a “favorite” by clicking the heart image at the top right. Then click “View Saved Favorites” from the Rentals menu to check availability for all for your travel dates!
Q: We can’t stay a full week in the summer. Do you have rentals that allow shorter stays?
A: Yes! If you are having difficulty finding a rental, send us a message or call us, and we can direct you to which properties allow short stays.
Q: What about in the non-summer months?
A: In the “off season” (September through May) most of our rentals require a 2-night minimum (although there are still some exceptions). If there are any questions—it’s best to give us a call and we’re happy to help!
Q: Do all of your properties have air conditioning? If not, will it be too hot during my summer vacation?
A: No, not all of our rentals have air conditioning. That amenity is listed in the property’s description if it is there. Normal Michigan summers are pretty comfortable without A/C, but we have definitely had summers that were very hot. In properties without A/C, we do provide fans in each bedroom.
Q: Can we have some extra guests stay with us during our vacation?
A: The number of people that are allowed at each property is listed in the property’s description. That number is set based on several factors–property size, parking, holding/septic tank usage, etc. Also, we must respect the fact that these rentals are in residential areas, so noise is always a concern as well. Overcrowding is not permitted, so please book a property that will accommodate your entire group (visitors and all!). If it is determined there are more guests in the rental than are permitted, you will be fined a minimum of $500 and be asked to vacate the property.
Q: Do all properties have Wireless Internet? What happens if the WiFi is not working during our stay?
A: No, not all of our rentals have WiFi. That amenity is listed in the property’s description if it is provided. Because our properties are in relatively rural areas, we cannot guarantee WiFi service will be functioning correctly during the entirety of your vacation. During our business hours, we are happy to troubleshoot any issues with the internet provider. However, if internet access is an absolute necessity during your stay, we recommend you bring along a mobile wireless hot spot or we’re happy to tell you the closest public WiFi hot spots for your use as a back-up plan.
Q: What can I expect in the kitchen of my rental property?
A: If your property has a full kitchen, you can expect to find dishes, glasses, silverware, basic pots and pans, a coffeemaker, toaster, and basic cooking utensils. And, of course, the main appliances (refrigerator, range, etc.). Some homeowners do provide additional kitchen items (blender, electric mixer, specialty pans, etc.) but they are not guaranteed. If there is a specific kitchen item you know you will need during your stay, we recommend bringing it along with you just in case. Keep in mind, also, that dishwashers are not provided in all of the rentals.
Q: Can I switch properties after I book a reservation?
A: If you have paid a deposit and signed a rental agreement, switching properties would be treated as a cancellation of the original property and you would be subject to our cancellation policy.
Q: Can I check-in early or check-out late?
A: Unfortunately, during the summer months, we cannot be flexible with our check-in and check-out times. Please plan your travel accordingly. Full cleaning, any maintenance, etc. must be performed prior to your check-in and this must take place in a limited window of time. During the Fall, Winter, and Spring, we can usually be more flexible and when doing your courtesy call prior to check-in, we will let you know about available changes to your arrival or departure times.